Public Housing Maintenance

CHA Maintenance
The Cheyenne Housing Authority Maintenance Department maintains over 400 units in Cheyenne, Laramie and Pine Bluffs. The CHA Maintenance Department responds to service requests, turns around vacant units, and administers contracts related to those functions as well as the capital improvements made to our portfolio of properties.

General Overview and Request for Service
All service requests are received by an answering service in order to ensure that calls are properly received, recorded and that appropriate service is dispatched. Each call is logged and a corresponding work order is generated. We attempt to timely respond to all service requests. Normal business hours are 8:00 AM till 5:00 PM Monday thru Friday except holidays. Calls received after 1:00 PM will be scheduled the next working day.

After hours requests for maintenance are accepted for emergencies only. Emergencies are defined as an issue that is an imitate threat to the life or safety of the resident or property. After hours calls that are not emergencies will be charged to the resident at overtime rates as per the schedule of charges.

Any call for service or an inspection requiring maintenance repair will authorize the maintenance staff to enter your unit to make the repairs.

Contact Numbers

  • Request for maintenance service for residents in Cheyenne and Pine Bluffs: 307-632-0539
  • Request for maintenance service for residents in Laramie: 866-348-0533.

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