Review & Hearing Process

The Cheyenne Housing Authority (CHA) will, in writing, inform the participant of a 30 day notice of termination of their housing assistance. The notice will contain a brief statement of the reasons for the CHA‘s decision to terminate assistance. The notice will state that the participant may request an informal review within ten (10) calendar days of the notice and will describe how to obtain the informal review.

Once the Informal Review has been held, the Hearing Officer will make a decision. This decision will be provided to the participant, in writing, within 14 business days of the informal review. If the participant does not agree with the Hearing Officers decision, they have a second step they may take. The decision letter will inform the participant that they will have ten (10) calendar days to request an Informal Hearing.

Grievance Procedure

Please click on the link below to download a .pdf document of the Public Housing Grievance Procedure